Susan Heath Hays has more than 20 years experience working with non-profit organizations focused on improving outcomes for children and families.  Currently, she consults with Head Start and Early Head Start programs across the country building individual and organizational capacity.  Based on the bestselling book, Switch: How to Change Things When Change is Hard, written by Chip and Dan Heath, Susan will introduce tools designed to help make positive changes both personally and professionally.

Switch: How to Change Things When Change is Hard

Changing behavior is hard, as evidenced by anyone who’s ever tried to start an exercise program or train a teenager.  Based on the #1 New York Times bestseller, Switch, this session will present a framework for changing how people act, even in the toughest circumstances.